Your food brings them back.
Social brings them in.
We run your Facebook, Instagram, TikTok and WhatsApp so your venue stays visible every single day — while you stay in the kitchen. Australian team, no lock-in contract, from $99 a month.
What a quiet page actually costs you
Nobody cancels a booking because your Instagram is empty. They just never make one — and you never find out.
Your last post was months ago
A dormant feed reads as a closed venue. When someone checks before booking — and they do check — silence answers the question for them.
The venue two doors down owns the feed
Attention in your suburb is a fixed pie. Every week you don't post, someone nearby is quietly collecting the customers who were deciding between you.
You're renting customers from delivery apps
Commission on every order, and you never own the relationship. Your own channels are the one place you can reach those customers again for free.
Questions and reviews sit unanswered
"Are you open Sunday?" "Do you do gluten free?" An unanswered DM is a booking that went elsewhere. An unanswered review is the first thing the next customer reads.
What we actually do every month
Not "social media management" as a vague line item. Here is the work, component by component.
Content planning & calendar
A month of posts mapped out before it starts — specials, quiet days, public holidays, new menu items. You approve it once and it runs.
Custom post graphics
Designed in your colours, your fonts and your logo. Not a stock template with your name dropped into it.
Captions that sound like you
Written in Australian English, for your suburb and your regulars. Every caption ends with something to do: book, order, drop in.
Hashtag & keyword research
Researched tag sets per post, refreshed monthly and mixed across reach levels — so you're not shouting only into the biggest tags.
Reels & short-form video
Edited from footage you film on your phone, cut to audio that's actually trending that week. Short-form is still where new customers find you.
Stories & daily presence
Specials, prep shots, staff picks and polls — the low-effort posts that keep you near the front of the story bar every day.
Comments & DM management
We answer the questions, catch the booking enquiries and clear the spam — so nothing sits unread for three days.
Reviews & Google profile
Reviews answered in your voice and your Google listing kept current — for a lot of diners that listing is the only page they ever see.
Reporting you can actually read
One page a month: what we posted, what worked, what we're changing next. No forty-page dashboard export nobody opens.
The four channels we run
Managed as one channel with one voice — not four accounts posting the same square image.
- Page posts, events and specials
- Local group and community engagement
- Recommendations and reviews answered
- Click-to-message set up properly
- Grid posts and carousels that hold together
- Reels cut for discovery, not just for the grid
- Stories and highlights kept current
- Bio, booking link and contact buttons
TikTok
- Trend-aware short video for food
- Hook-first editing — the first second decides
- Local discovery and suburb targeting
- Recut and reposted to Reels at no extra cost
WhatsApp Business
- Catalogue and menu set up
- Quick replies, greeting and away messages
- Specials broadcast to opted-in regulars
- Click-to-WhatsApp from every bio and post
Need LinkedIn, YouTube, Google Ads or email marketing as well? That's a custom plan →
Pick a plan. Change or cancel any month.
All prices in Australian dollars, per month, excluding GST. No setup fee, no lock-in contract, no exit fee.
Line by line
Everything each plan includes, side by side. Anything marked with a dash simply isn't in that tier — it isn't a smaller version of it.
| What you get | Basic$99/mo | Pro$199/mo | Ultra$299/mo |
|---|---|---|---|
| Content | |||
| Posts per month | 12 | 20 | 30 |
| Stories per month | 8 | 16 | 24 |
| Reels / short-form videos | 2 | 6 | 12 |
| Custom graphics in your branding | ✓ | ✓ | ✓ |
| Captions + hashtag research | ✓ | ✓ | ✓ |
| Content calendar you approve | ✓ | ✓ | ✓ |
| Monthly shot list for your phone | — | ✓ | ✓ |
| Revisions | 2 per post | 5 per post | Unlimited |
| Platforms | |||
| ✓ | ✓ | ✓ | |
| ✓ | ✓ | ✓ | |
| TikTok | — | ✓ | ✓ |
| WhatsApp Business | — | Set up | Managed |
| Google Business Profile | — | — | ✓ |
| Community | |||
| Comment moderation | Weekdays | 7 days | 7 days |
| DM & enquiry handling | — | Within 4 hrs | Priority |
| Review responses | — | — | ✓ |
| Local creator collaborations | — | — | 2 a month |
| Growth | |||
| Monthly performance report | ✓ | ✓ | ✓ |
| Strategy call | — | 15 min monthly | Fortnightly |
| Promo campaign build | — | 1 a month | 2 a month |
| Competitor & local watch | — | ✓ | ✓ |
| Paid ads managed | — | — | Up to $1,000 spend |
| Support | |||
| WhatsApp support line | ✓ | Priority | Priority, 7 days |
| Dedicated account manager | — | — | ✓ |
Ad spend on the Ultra plan is billed to you by the platform (Meta, TikTok) — we manage the campaigns, we don't mark up your spend.
Will it pay for itself?
No borrowed statistics, no promises — just your numbers. Tell us what an average customer spends and we'll show you the break-even.
How it works once you're in
You're never chasing us for a status update, and you're never designing anything at 11pm.
Free page audit
We look at your pages, your Google listing and the venues you compete with, then tell you honestly what's working and what isn't. No charge, no obligation.
Before you pay anythingBrand kit & first calendar
We collect your logo, colours, menu and photos, set up or clean up the accounts, then build your first month's calendar for you to approve.
Week oneWe publish and reply
Posts go out on schedule. Comments, DMs and reviews get answered in your voice. You get on with service.
Every day afterReport and adjust
One page at month's end: what worked, what didn't, what changes next month. Then we do it again, better.
End of each monthWhy hand it to us
There are cheaper freelancers and there are fancier agencies. Here's the honest case for the middle.
Five reasons venues stay with us
- We already run the till We build the POS systems, kiosks and ordering apps sitting in Australian venues. When we run your socials we can promote what's actually selling — not what happens to photograph well.
- Food businesses only We're not a general agency learning hospitality on your money. Menus, specials, seasonality, delivery margins, the Friday rush — we already speak it.
- Remote, so it's affordable No shopfront, no layers of account managers. That's how the same work costs $99 a month instead of $999.
- One line, real people Message us on WhatsApp when a special sells out and you want it off the feed. No ticket system, no portal to log into just to ask a question.
- You own everything Every graphic, caption and video we make is yours to keep — including if you leave. We hand over the files, not a bill for them.
~10 hrs a week, plus super $2,000+
Need more than the four platforms?
LinkedIn, YouTube, Google Ads, email and SMS campaigns, a professional shoot day, menu and brand design, a multi-site or franchise rollout — anything outside the three plans is built to order. Tell our team what you're actually trying to achieve and we'll scope and price it properly.
The questions we always get
Am I locked into a contract?
No. Every plan is month to month. Cancel from your dashboard or tell us, and the plan stops at the end of the month you've paid for — there's no exit fee and no minimum term.
I don't have any good photos. Can you still work with me?
Yes, and it's the most common starting point. On Basic we work with what you have plus what you can film on your phone. From Pro upwards you get a monthly shot list — we tell you exactly what to photograph that month, in a couple of minutes a day, and we do the rest.
If you'd rather not touch a camera at all, a professional shoot day is a custom add-on.
Who owns the content you make?
You do. Every graphic, caption, edit and video file is yours, during the plan and after it. If you leave, we hand over the working files.
Do I have to approve everything before it goes out?
You approve the calendar at the start of each month, and after that we publish without chasing you post by post. If you'd rather sign off on every single item, we can work that way too — just tell us during onboarding.
Can I change plans later?
Any month, up or down. Change it in your merchant dashboard and the new tier applies from the next billing month at the price advertised on the day you switch.
Is ad spend included?
No — and be careful with anyone who says it is. On the Ultra plan we build, target and optimise your campaigns for up to $1,000 a month of spend, but that spend is billed to you directly by Meta or TikTok. We don't mark it up or take a cut of it.
How quickly do posts start going out?
Typically within a week of onboarding. Day one is the audit and access; then we build the brand kit and your first calendar. Once you approve it, publishing starts immediately.
I already have someone doing this. Why switch?
Take the free page audit first and don't switch anything. We'll tell you what's working, what isn't, and whether you'd actually be better off. If your current setup is fine, we'll say so.
How does billing work?
Monthly in advance, in Australian dollars, plus GST. Your invoices appear in your merchant dashboard alongside any hardware or software you have with us, so it's one login and one relationship rather than three.
Let's fill the tables.
Start on any plan, change it next month, cancel whenever you like. And before you spend a cent, we'll audit your pages for free and tell you the truth about them.
Choose a plan — from $99/mo →